When you're looking to boldly go where no one has gone before, or maybe just boldly go on vacation, travel website Priceline.com provides booking options for flights, hotels, rental cars and cruises so you go almost anywhere in the known universe – or at least on planet Earth.
Priceline's most notable feature is the Name Your Own Price feature for booking hotels, flights and rental cars. This system allows you to place a bid of your ideal price for these reservations. When you name a price, Priceline gives you a suggested price range for your tickets. The price you bid through Priceline reaches airlines that then either accept or reject your offer. If your price is accepted, the airline and Priceline will use the payment information you gave during bidding to purchase the reservation. The Name Your Own Price system has its advantages, but there are disadvantages stated in the fine print. For example, although you can select the cities and dates you arrive and depart, you won't be able to choose the time for your flights. You also won't know the name of the hotel you've reserved until a hotel has accepted your offer.
Whether you choose to bid for the best price or scroll through the Priceline options, you can purchase travel protection for any booking you make through Priceline. This protection covers you in case of unexpected cancellation or itinerary problems, and it covers cancellation fees and booking new reservations under special conditions. For example, if your flight is cancelled due to natural disaster, your cancellation fees and new reservation will be covered.
Priceline also has a mobile app for booking flights, hotels and rental cars. The app is optimized for the iPhone 5 and runs on iOS devices with iOS 6 and up. Android users with versions 2.3 and up can use the app on their devices as well. If you use Google Wallet, you can pay for your reservations directly through your Android phone. The mobile app also gives you access to special coupon codes and promotions.
Support options on Priceline cover all the basics. If you have questions about your reservation or while booking a reservation, you can use the email, phone or live chat lines to connect with a customer representative. The FAQs section for this online travel site is the best place to go for quick answers.
As far as travel websites go, Priceline offers the essential reservations like flights, hotels and rental cars. Standard searches make it easy to navigate and find what you're looking for, but the Name Your Own Price plan is Priceline's signature method. We recommend using this system if you're booking flights months in advance or when your travel plans can be flexible because you won't know any times or finer details for your reservation until the hotel or airline accepts your offer.